The Airport Operations Center (AOC) Dispatch Center is the central command and control hub of an airport, responsible for managing and coordinating all day-to-day operations in real time. It brings together multiple airport stakeholders—including airlines, ground handlers, air traffic control, security, maintenance, and emergency services—under one roof to improve communication, efficiency, and decision-making.
In a modern, high-traffic airport like Beijing Daxing International Airport, the AOC Dispatch Center is critical to maintaining safe, efficient, and on-time operations. It reduces delays, improves safety, enhances the passenger journey, and enables more sustainable practices by minimizing fuel burn and idle time.
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The implementation of the AOC Dispatch Center at Daxing Airport has significantly improved overall operational efficiency and coordination among all airport stakeholders. Real-time data sharing and centralized decision-making have enabled faster responses to dynamic situations, reduced flight delays, and optimized gate and resource utilization. Passengers benefit from a smoother travel experience due to better scheduling, minimized disruptions, and more efficient baggage handling. Additionally, the center has enhanced safety and security across the airport through continuous monitoring and rapid incident response. These improvements contribute to more sustainable operations by reducing unnecessary fuel consumption and environmental impact.